Tag: P4 – Close Collaboration

Working with OVER working for

What does it mean to work with a client as opposed to working for one? Handling Unknowns Consider a situation when there is a question or some uncertainty about how to solve a client issue, what does the conversation look like? Is it just you? Does the delivery team have a meeting? Do a few

The Prime Waste – Busyness

There is a common feeling that indicates the presence of all 8 wastes. It was best described by my former leader when he summarized what team members were telling him: I’m too busy doing my job, to do my job. By taking a step back, it becomes obvious how constant busyness undermines the business by inviting all 8