Trust (Part 2) People aren’t who you think they are

Our brains are fantastic machines for sorting, categorizing, and filtering data. It makes sure we don’t get confused easily and that we see what is the most appropriate. Unfortunately, when we assume that people are not trustworthy, we inadvertently set our brain on a subconscious crusade that will result in proving our opinion. To help

Trust (Part 1) Starting with Trust

How does someone earn your trust? That question carries a lot of dangerous assumptions. Trust is all around us. It’s at any restaurant where we eat before paying. It’s the basis for companies offering loans regardless of credit. It’s with us when we drive through a green light without stopping; we trust no one will

My time at Quicken Loans

I usually blog about what I’m learning in school or on my own and avoid talking about my job. Today, I’m breaking that rule. This is my last day at Quicken Loans, where I’ve spent the past few years as a member of the agile coaching office – ILean. In that time I’ve learned a